Right, so I decided that since I’m a working woman who has a pretty good chance of moving on to a permanent situation (according to my colleagues), I’ve decided to buy myself something shiney and new when I get paid. I can pay bills and all that crap later, I want satisfaction… in the material sense.
So I’ve been looking into new laptops. God love my little Sony Vaio, it’s cute, small, and has served me well over the past 1.5 years but dammit I want something bigger, with a massive screen for my movies and TV shows and all the multimedia doodads known to man.
I found one I like, but it’s very new… and it’s also by a brand I’m not familiar with, Acer. In Canada I’ve never heard of them, they are a European brand I think. Xander says they are every bit as good as the big names like Sony, Dell etc and I really want to believe it because the Acer Aspire 9920 has totally caught my eye.
Here’s the problem though. I’m as impatient as is humanly possible, and this laptop is very new. Which means there aren’t many reviews online for it and the only place I have to go for info is the Acer website. Xander told me to take down the models I like and that we could look them up when we get home. So I tried to go to Acer.nl and got an ERROR! Tried acer.co.uk… ERROR!! Acer.ca … ERROR!!! Omg, are you shitting me?!
I ended up finding their global site but it says for more information to look at your local Acer website. Hello, tried that…
I want a website with extreme closeups, 360 degree photos… I want to be able to see what options are available from the 9920 series… I want more than an error dammit.
So, I went to the source… I went to their ‘contact us’ page and found the address for their webmaster.
Hello Webmaster person,
I’ve recently been doing research into getting a new laptop. At the moment I own a Sony Vaio which I quite like but was interested in something bigger. Yesterday I saw the Acer Aspire 9920 in a local shop and thought it looked fantastic. Although, I wasn’t sure if it was any good since I’m not really familiar with the Acer brand… I’d always assumed it was the Wal-Mart of computers.
My husband assured me that it was a great brand and to go home and look up some info on the laptop on the Acer website. Which I would do … IF THE WEBSITE WAS EVEN WORKING!
ok, so the caps made me sound pretty irate. I’m not really, I’m just wondering how I can trust a company to make a laptop for me when they can’t even keep a website running.
Just something to think about. As I’ve pretty much tried to load the website for every English speaking country as well as acer.nl and get an error on every one… I’m sure I’m not the only one who is wondering just what species of monkey is running the joint.
Thanks for your time,
Ok, so maybe I could have been a little more friendly about it but hell, this is supposedly a big international company that specializes in computers and technology. It’s ridiculous that they leave their websites completely buggered for days.
If they aren’t going to fix it on their own, maybe I can shame them into it.
So, do you know about Acer? Have you ever owned one of their laptops? Heard anything about them? Should I take their pathetic excuse for a website as a representation of the quality of their product, or lack thereof?
In any case, hopefully this teaches them a lesson. The one about not keeping a woman with PMS and the urge to shop waiting, I mean.